Free Shipping: Enjoy complimentary shipping across Italy for all orders over €50. Free delivery will be applied automatically at checkout.

Standard Shipping: Orders below €50 will incur a €7 shipping fee. Delivery time with Fedex.

Same-Day Delivery in Milan Same-Day Delivery in Milan: Available for orders placed before 10 AM within the Milan urban area. To arrange, simply leave a note during checkout or contact us at +39 3427946654.

Free Shipping: We offer complimentary shipping on all orders over €200

Standard Shipping: Orders under €200 will be charged a €15 shipping fee

Fast ShippingGet your luxury silk accessories delivered within 24 working hours for €18 via FedEx.

International Shipping:A flat fee of €30 applies to all orders shipped globally.

Once your order is shipped, you will receive an email with shipping confirmation, including your tracking number, so you can monitor your luxury silk accessory as it makes its way to you.

Kindly note: Orders placed after 4:00 PM (CET) will be prepared and dispatched on the following business day, as our team ensures each item is carefully checked and packaged before shipment.

Depending on your location, customs duties may be applicable. Please note that these charges are not included in the shipping cost and will be your responsibility.
If you have any questions regarding shipping or require further assistance, please don’t hesitate to get in touch—we’re here to help.

We ensure swift delivery for your orders, dispatching all shipments within 24 hours on working days. Expected delivery times range between 1-7 business days.

Estimated delivery times:

• Europe: 1-2 days
• USA / Canada: 2-3 days
• South America, Australia, Asia (Japan, South Korea, China, Russia): 3-4 days

If you have special shipping inquiries, reach out to us at info@serafinesilk.com—our team is always here to assist. Get fast and reliable worldwide delivery for Serà Fine Silk's premium products.

For special requests, or if you'd like to pre-order an item that is currently sold out, our team is always here to help. Reach out directly for any assistance.

What you are lookg for is not in stock now?

Simply click on the button "Notify me when available" on the product to receive updates as soon as it's back

For a full refund or exchange, please return the items in perfect, unused condition within 14 days from receiving it.

How to return:

1 . Send an email to  info@serafinesilk.com letting us know you intend to return the item.

2 . To make the process easier, we can arrange a return shipping label for you using our courier (Fedex). The return cost will be covered by the customer and can be paid with a secure payment link we will provide. Of course, you may also choose to ship the return using another courier of your choice if you prefer. If you choose to ship with a courier of your choice, we strongly recommend using a tracked shipping service for your return. Serà Fine Silk cannot be held responsible for lost parcels.

3. Package Carefully: Please use the original packaging, or any suitable alternative, to securely pack your items.

Important Notes:

International returns:Please clearly mark your package as a "Return for Customs Purposes" in the shipping documents to avoid any customs charges.

Include Documentation: Make sure to include a note stating the reason for your return, and specify if you prefer an exchange or refund.

Shipping costs for returns are not refundable, unless the item is faulty or you received the wrong item.

We will process your return within 5 working days of receiving the package and confirm via email once the refund is issued.

Refunds will be issued via the original payment method used. Processing times may vary depending on your payment provider.

Face covers, pijamas, underwear, scrunchies, swimwear cannot be returned or exchanged due to hygienic reasons.  

Custom orders: Due to the nature of customised and made-to-order orders, and the fact that they have been specially created for you, we will not be able to accept returns on these products.

Private Sale & Sample Sale Items:Please note that items purchased during Private Sales or Sample Sales may show slight imperfections and cannot be returned, as specified in product descriptions.

At Serà Fine Silk, we believe in making every detail count, especially when gifting. Every order is delivered in our iconic blue and gold box, ensuring a luxurious presentation for our silk accessories.Whether it's a silk scarf, pocket square, or Italian tie, your purchase will come beautifully packaged.

Gifting for someone special? Let us know! We'll add an elegant ribbon and a handwritten note with your heartfelt message. Our customer service team is ready to assist with any exchanges. We also offer Serà Fine Silk E-Gift Cards -a perfect premium gift for those who appreciate fine Italian craftsmanship, ideal for last-minute luxury gifts or for the man who has everything.

All Serà Fine Silk orders are quality checked, carefully packed, and dispatched within 24 working hours.

Estimated delivery times:

• Italy: 3–5 business days
• Europe: 1–2 business days
• USA / Canada: 2–3 business days
• Rest of the world: 3–4 business days

Orders placed after 4:00 PM CET are prepared the following business day.

Yes — for urgent requests, we offer same-day delivery in Milan and dedicated pony courier service, ideal for weddings, gala evenings, forgotten black tie accessories, or last-minute gifts.

You are also always welcome to visit our Milan silk boutique at Via Santa Marta 21, just a short walk from the Duomo, for immediate pickup.

For the fastest solution, simply call +39 342 794 6654.

Absolutely. As soon as your order is dispatched, you will receive:

• shipping confirmation email
• tracking number
• courier updates
• estimated delivery date

This allows you to monitor your Italian silk tie, pocket square, scarf, or bow tie in real time.

The courier will usually try to contact you using the phone number provided at checkout.

If delivery is unsuccessful, the parcel is generally held at the local depot for up to 5 days before being returned to us.

If you are in Milan, an easy alternative is to collect your order directly from our silk boutique in Via Santa Marta 21.

Yes — we regularly arrange deliveries to:

• hotels
• offices
• wedding venues
• restaurants
• concierge desks
• private residences

This service is especially appreciated by international guests and business travelers visiting Milan.

Refunds are processed within 5 business days after the returned items are received and quality checked.

Depending on your payment provider, the amount usually appears within up to 10 business days.

Personalized, embroidered, bespoke, or made-to-order accessories are final sale and cannot be returned, as they are created specifically for you.

Yes — every order from Serà Fine Silk arrives in our signature blue and gold luxury gift box.

We also offer complimentary gift wrapping with ribbon and a handwritten note — simply request it at checkout in the order notes, and our team will prepare everything beautifully for your recipient.

We can also arrange:

• direct shipping to recipient
• elegant ribbon
• handwritten message
• E-Gift Card option

Perfect for weddings, birthdays, anniversaries, corporate gifts, and last-minute luxury presents.

We are able to refund the VAT charged at checkout for the returned items, but unfortunately we cannot refund custom duties, import taxes, or clearance fees charged by local authorities.

Some countries offer local procedures to reclaim import taxes after a return. In this case, the request must be submitted directly by the customer to the relevant customs authority.

For urgent requests:

• choose FedEx express shipping
• request same-day Milan delivery
• call our boutique at +39 342 794 6654
• pick up directly from Via Santa Marta 21, Milan

This is especially useful for last-minute weddings, gala events, and black tie occasions.